Shipping & Returns

Shipping & Returns information. ORDER'S Orders placed before 5.00 p.m. will be sent out to the customer on the following business day. If a customer makes several orders these will be transferred as a single order. Ordered goods that are not in stock will be delivered when the product is in stock. If you have any questions or requests regarding this, or any other issues raised on this page, please do not hesitate to contact us: CONTACT DETAILS Munster Sounds 1 - 2 Tower Buildings Lower Glanmire Road Cork City Ireland tel: 021 4504004 fax: 021 4504065 email: PRICES AND TERMS OF PAYMENT As a strict rule, orders will only be shipped to customers billing address. Payments for orders can be made by credit card (Master Card/VISA/AMEX) through PayPal. Customers also have the option to prepay by posted cheque (5 working days for clearance), Euro Bank Draft, or by credit card transaction in person over the phone. To avail of this facility please contact us at or tel 021 4504004. PRODUCT FEES & CHARGES All prices at Munster Sounds include 21% (VAT). SHIPPING We provide Shipping to Rep of Ireland & NI only All items are priced for shipping individually Unlike some of our competitors, we do not make profits from delivery charges. 48-hour delivery applies to weekdays only.The courier will make 1 delivery attempt. If this attempt fails a notification of contact details of the nearest depot will be left @ delivery address. All items are insured for transport. As a strict rule, orders will only be shipped to customers billing address. RETURN & REFUND POLICY We only accept returns for a Credit notes or full refunds. - In the case of faulty goods upon receipt. - If an Item does not meet the description of the product ordered. E.U. Region Warranties & Customer Support. Any problems or faults with equipment will be viewed upon within the terms of the supplied manufactures 12 month E.U. warranty. Contact information for approved service agents in your region can, where possible be supplied upon request. Any queries or problems regarding equipment will be answered within the quickest possible time. We must be informed of any problems with any product within 48 hours of receipt of such items. Items must be returned within 14 days. No Items will be accepted after this time. Problems or faults with Equipment within the first 14 days after receipt of such products will be exchanged or repaired. (At manufactures discretion in light of warranty conditions) All Items must be completed and in the same condition as we shipped including all Plugs, Leads, Manuals, Packing and Accessories. Returns or full refunds are only accepted if under these conditions. How to return the Item(s)? Please contact us at or by telephone 021 4504004 to let us know which item you wish to return. You can send the Item(s) back to our business address by Courier. We will contact you as soon as we receive the item(s) back and will replace or refund your items in the quickest possible time.